If you have purchased a NeuroShield collar prior to August 1, 2018 and have a question, please contact a NeuroShield Customer Care specialist toll-free at (866) 363-8767 from 8:30 a.m. to 4:30 p.m. EST Monday through Friday or by email at neuroshield@bauer.com.


Bauer Hockey no longer manufactures and sells NeuroShield collars; however, collars will continue to be offered by the original developers of this important and groundbreaking technology, Q30 Innovations. For more information about the technology or product offerings, please visit http://q30innovations.com. The statements and representations made on q30innovations.com or otherwise by Q30 are those of Q30 alone and not Bauer Hockey.

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